What should I know before visiting Surabaya?

Direct answer

Surabaya is Indonesia's second-largest city—an energetic port metropolis with colonial history, vibrant food culture, and gateway access to East Java attractions. Plan for tropical weather, varied transport options, and some Bahasa Indonesia basics to make the most of your visit.

Visa / Entry requirements

• Visa exemption/visa on arrival: Many nationalities (EU, US, UK, Australia, etc.) can enter Indonesia visa-free for short stays (usually 30 days) or obtain a Visa on Arrival (30 days, extendable once). Check current rules for your nationality before travel.
• Passport validity: Minimum 6 months from arrival and at least one blank page.
• e-HAC / health forms: As of latest checks, COVID entry formalities have been relaxed, but verify any temporary health declarations or testing rules close to travel.
• Customs: Usual declarations for large sums of cash, restricted items (drugs, certain plants/animals). Bring prescriptions for medication.

Best time to visit

• Dry season (May–September): Best weather—less rain, lower humidity, ideal for city sightseeing and trips to nearby Bromo or Ijen.
• Wet season (October–April): Frequent heavy showers, higher humidity; travel still possible but expect disruptions and afternoon downpours.
• Consider avoiding major national holidays (Eid al-Fitr) when transport and services are crowded.

Safety tips

• Petty crime: Take usual precautions—watch bags in crowded markets, avoid poorly lit areas at night.
• Scams: Beware of taxi scams; prefer app-based services (Grab, Gojek) or official airport taxis. Agree fares in advance if using metered taxis.
• Road safety: Traffic can be chaotic; wear helmets on motorbike taxis and avoid riding unfamiliar scooters at night.
• Health: Stay hydrated, use sunscreen and mosquito repellent (dengue risk). Drink bottled or filtered water.

Local customs & etiquette

• Greetings: A handshake is common; modest dress is appreciated in conservative areas and religious sites.
• Religion: Predominantly Muslim—be respectful during prayer times and Ramadan (avoid eating/drinking in public during fasting hours).
• Shoes: Remove shoes when entering homes and some mosques.
• Tipping: Not obligatory but small tips are appreciated (round up taxi fares, 5–10% in restaurants if service not included).

Currency & money

• Currency: Indonesian Rupiah (IDR).
• Cash usage: Cash is widely used—carry small denominations for markets and transport.
• ATMs & cards: ATMs available; major hotels and restaurants accept cards but always have cash for smaller vendors. Notify your bank before travel to avoid card blocks.

Transportation

• From the airport: Juanda International Airport (SUB) — taxis, app-based rides (Grab), and airport buses connect to city.
• Within city: App-based motorbike taxis (Gojek/Grab) are fast and cheap; blue metered taxis also available. Ride-sharing apps are recommended for price transparency.
• Trains & buses: Good rail links to other cities in Java; long-distance buses and private drivers for regional travel.
• Day trips: Popular excursions include Mount Bromo, Ijen crater (early starts required), and Madura Island.

Must-know tips & local insights

• Food: Try local specialties—rawon (beef black soup), rujak cingur (salad with cow snout), lontong balap. Street food is excellent but choose busy stalls with high turnover.
• Markets & shopping: Visit Pasar Atum for batik and local goods; Tunjungan Plaza for modern malls.
• Timing: Rush hours (mornings and late afternoons) can be congested—allow extra travel time.
• Language: Bahasa Indonesia is lingua franca; English is common in hotels and tourist areas. Learning simple phrases (terima kasih = thank you) is appreciated.
• Connectivity: Buy a local SIM (Telkomsel has broad coverage) for maps and apps.
• Cultural sites: Explore House of Sampoerna (museum), Heroes Monument, and Chinatown (Kya-Kya) for history and architecture.

Quick checklist before you go

• Check visa and passport validity.
• Book airport transfer or know app options.
• Pack lightweight, breathable clothing and a light rain jacket.
• Bring mosquito repellent, sun protection, and any prescription meds.
• Download Grab/Gojek and get a local SIM on arrival.

Enjoy Surabaya: embrace the food, history, and friendly urban energy while using common-sense safety and respect for local customs.