Quick answer
Tulum is a laid-back Riviera Maya destination known for beaches, cenotes, ruins, and eco-conscious hospitality. Plan for heat, mosquitos, limited infrastructure in parts, and a mix of boutique luxury and budget options.
Visa & entry requirements
- Most visitors from the U.S., Canada, EU and many other countries may enter Mexico visa-free for tourism up to 180 days; you must present a valid passport.
- Check with your country's consulate or the Mexican government for specific visa rules and any recent changes.
- You will complete an FMM tourist card on arrival (often provided by airlines or at border). Keep it until departure.
Best time to visit
- Peak season: December–April (dry, sunny, pricier).
- Shoulder seasons: May–June and October–November (fewer crowds, better rates).
- Wet/hurricane season: June–November — expect heat, humidity, afternoon storms; September often wettest.
- For swimming/clear water: late winter–spring tends to have calmer seas; summer may bring sargassum seaweed on the beach.
Safety tips
- Tulum is generally safe for tourists, but petty theft (bags, phones) can occur—use hotel safes and secure valuables.
- Avoid walking alone late at night in poorly lit or deserted areas.
- Use licensed taxis or ride-hailing where available; agree on fares before boarding when meters aren’t used.
- Tap water isn’t safe to drink — use bottled or filtered water.
- Keep an eye on local advisories for storm/hurricane warnings and follow hotel/staff guidance.
Local customs & etiquette
- Politeness goes a long way: greet with "Hola" and say "por favor"/"gracias."
- Respect Mayan culture and archaeological sites: don’t climb ruins or remove artifacts; follow signage and ranger instructions.
- Dress casually but cover up if visiting churches or small towns.
- Tipping: 10–15% in restaurants if service isn’t included; small tips for tour guides, drivers, and housekeeping are appreciated.
Currency & payments
- Currency: Mexican peso (MXN).
- Cards widely accepted in Tulum (hotels, restaurants, shops), but small vendors, cenotes, colectivos, and some beach clubs prefer cash.
- Carry some pesos for markets, tips, and taxis. ATMs available but check fees and carry backup cards.
Transportation
- Nearest major airport: Cancún International Airport (CUN), ~1.5–2 hours drive. Smaller flights into Playa del Carmen are less common.
- Options from CUN: ADO buses (affordable), private shuttles, shared transfers, or rental car.
- Getting around Tulum: bicycles are very common and convenient; scooters available to rent; taxis for longer trips.
- Renting a car gives flexibility (ruins, cenotes, Sian Ka’an), but roads can be rough; park securely and avoid leaving valuables visible.
Must-know tips & local insights
- Book popular activities (ruins tour, guided cenote visits, Sian Ka’an tours) in advance during high season.
- Cenotes: bring biodegradable sunscreen (rule at many cenotes), water shoes, and a waterproof camera.
- Archaeological site: Tulum Ruins get crowded—go early morning or late afternoon for cooler temps and better photos.
- Sargassum: seaweed can accumulate seasonally; check beach conditions and choose hotels with daily cleanup if beach time is essential.
- Dining: try fresh ceviche, fish tacos, cochinita pibil and local mezcal; many restaurants focus on sustainable/plant-based menus.
- Connectivity: mobile data works well; buy a local eSIM or SIM at the airport for cheaper data.
- Eco-conscious travel: many hotels emphasize sustainability—support local businesses and follow guidelines to protect reefs and wildlife.
- Respect wildlife: don’t touch or feed animals, maintain distance from turtles/iguanas.
Quick packing checklist
- Lightweight sun-protective clothing, hat, reef-safe sunscreen, insect repellent, comfortable walking shoes, swimsuit, waterproof bag, reusable water bottle, power adapter (Mexico uses Type A/B, 127V), copies of passport and travel documents.
Enjoy responsibly: balance beach relaxation with exploring cenotes, ruins and local cuisine while respecting the environment and community.